TERMS OF SERVICE - English Shop

Last Updated: January 12, 2026

IMPORTANT: By using englishshop.online and purchasing our digital products, you agree to these Terms of Service. Please read carefully before making any purchases.

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Welcome to English Shop. These Terms of Service (“Terms”) govern your access to and use of englishshop.online (the “Site”) and the purchase of digital educational products offered through the Site.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SITE OR PURCHASING OUR PRODUCTS.

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1. ACCEPTANCE OF TERMS

1.1 Agreement to Terms
By accessing or using our Site, creating an account, or purchasing our products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Site or purchase our products.

1.2 Age Requirement
You must be at least 18 years old to make purchases on our Site. If you are under 18, a parent or guardian must make the purchase on your behalf and accept these Terms.

1.3 Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Site with a new “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

1.4 Additional Terms
Certain features or services may have additional terms and conditions. Those additional terms are incorporated by reference into these Terms.

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2. DIGITAL PRODUCTS AND SERVICES

2.1 Product Description
English Shop offers digital educational products consisting of:
– Interactive HTML lesson files
– English language learning courses
– Test preparation materials (IELTS, TOEFL)
– Business English courses
– Kids and teens English courses
– AI and coding courses

2.2 Digital Nature of Products
All products are DIGITAL DOWNLOADS. No physical products will be shipped. You will receive:
– Instant download link via email after purchase
– Access to download files from your account
– HTML files that work in web browsers (Chrome, Firefox, Safari, Edge)

2.3 Product Accuracy
We make every effort to display and describe our products accurately. However:
– Colors, images, and layouts may vary slightly from product descriptions
– We do not warrant that product descriptions are accurate, complete, or error-free
– We reserve the right to correct errors or update product information at any time

2.4 Product Availability
We reserve the right to:
– Discontinue any product at any time
– Limit quantities purchased
– Refuse service to anyone

Note: Products you have already purchased will remain accessible even if discontinued.

2.5 Technical Requirements
To use our products, you need:
– A computer, tablet, or smartphone
– A modern web browser (Chrome, Firefox, Safari, Edge)
– Ability to download and extract ZIP files
– No internet connection required after download

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3. NO REFUNDS POLICY

IMPORTANT: ALL SALES ARE FINAL. NO REFUNDS WILL BE ISSUED UNDER ANY CIRCUMSTANCES.

3.1 Why No Refunds
Due to the nature of digital products:
– Products are delivered instantly upon purchase
– You gain immediate access to the complete content
– Files can be downloaded and kept permanently
– It is impossible to “return” digital products

3.2 No Exceptions
Refunds will NOT be issued for:
– Change of mind after purchase
– Purchasing the wrong product
– Not liking the product content
– Technical issues on your device
– Inability to use the product
– Accidental purchases
– Duplicate purchases

3.3 Preview Before Purchase
To help you make informed decisions:
– We provide detailed product descriptions
– Lesson counts and curriculum outlines are clearly stated
– Product pages show what is included

Please review product details carefully before purchasing.

3.4 Technical Support
While we cannot offer refunds, we do provide technical support for:
– Download issues
– Access problems
– File extraction questions

3.5 Chargeback Policy
Filing a chargeback or payment dispute for a valid purchase violates these Terms. If you file a chargeback:
– Your account will be immediately terminated
– Access to all purchased products will be revoked
– You will be banned from making future purchases
– We may pursue legal action for fraud

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4. LICENSE AND USAGE RIGHTS

4.1 Limited Personal License
Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable license to:
– Download the purchased products
– Use the products for personal, non-commercial purposes only
– Study the materials at your own pace
– Keep the files on your personal devices

4.2 What You MAY Do
– Use products for your own learning
– Store files on your personal computer, tablet, or phone
– Make backup copies for personal use
– Study offline without internet connection

4.3 What You MAY NOT Do
You are PROHIBITED from:
– Sharing or distributing products to others (friends, family, students)
– Reselling or redistributing the products
– Uploading to file-sharing sites, torrent sites, or cloud storage for sharing
– Teaching or using commercially without a commercial license
– Modifying, altering, or creating derivative works
– Removing or altering copyright notices or branding
– Reverse engineering or extracting source code
– Public display or performance of the materials

4.4 Commercial Use
If you are a teacher, tutor, or school and wish to use our products for commercial purposes (teaching students), you must:
– Contact us for a commercial license: admin@englishexplorers.cc
– Pay applicable commercial licensing fees
– Comply with commercial license terms

4.5 Enforcement
Violation of this license agreement may result in:
– Immediate termination of your license
– Account suspension or termination
– Legal action for copyright infringement
– Financial damages and attorney’s fees

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5. PAYMENT TERMS

5.1 Pricing
– All prices are displayed in USD ($)
– Prices are subject to change without notice
– The price at the time of purchase applies to your transaction
– Promotional pricing may be offered at our discretion

5.2 Payment Processing
– We use Stripe as our payment processor
– Payment is due in full at the time of purchase
– We accept major credit cards and debit cards
– Your payment information is processed securely through Stripe

5.3 Order Confirmation
When you complete a purchase:
– You will receive an order confirmation email
– The email contains your download link
– Keep this email for your records

5.4 Failed Payments
If a payment fails:
– You will be notified of the failure
– You may attempt the purchase again
– We are not responsible for payment processing errors

5.5 Taxes
You are responsible for any applicable taxes in your jurisdiction. Prices do not include taxes unless explicitly stated.

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6. USER ACCOUNTS

6.1 Account Creation
To purchase products, you may need to create an account. You agree to:
– Provide accurate, current, and complete information
– Maintain and update your information
– Keep your password secure and confidential
– Notify us immediately of any unauthorized access

6.2 Account Responsibility
You are responsible for:
– All activities that occur under your account
– Maintaining the confidentiality of your account credentials
– All purchases made through your account

6.3 Account Termination
We reserve the right to:
– Suspend or terminate your account at any time
– Refuse service to anyone
– Remove or edit content
– Cancel orders

Reasons for termination may include:
– Violation of these Terms
– Fraudulent activity
– Sharing or distributing purchased products
– Abusive behavior toward our staff

6.4 User-Initiated Termination
You may request to close your account by contacting us at admin@englishexplorers.cc. Upon account closure:
– You will no longer have access to download purchased products
– Ensure you have downloaded all purchased content before closing your account
– No refunds will be issued for account closures

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7. PROHIBITED USES

You agree NOT to use our Site or products for any unlawful purpose or in any way that violates these Terms. Prohibited activities include:

7.1 Illegal Activities
– Violating any local, state, national, or international law
– Infringing on intellectual property rights
– Engaging in fraudulent transactions

7.2 Harmful Activities
– Transmitting viruses, malware, or harmful code
– Attempting to gain unauthorized access to our systems
– Interfering with the proper functioning of the Site
– Overloading or disrupting our servers

7.3 Misuse of Products
– Sharing login credentials with others
– Distributing purchased products without authorization
– Using products for commercial purposes without a commercial license
– Removing copyright notices or branding

7.4 Harassment or Abuse
– Harassing or threatening our staff or other users
– Submitting false or fraudulent information
– Abusing customer support services

7.5 Automated Access
– Using bots, scrapers, or automated tools to access the Site
– Attempting to scrape or download content in bulk

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8. INTELLECTUAL PROPERTY RIGHTS

8.1 Ownership
All content on our Site and in our products, including but not limited to:
– Text, graphics, logos, images, audio, video
– HTML code, lesson content, exercises
– Software, design, and compilation
– Trademarks, service marks, and trade names

…are the exclusive property of English Shop or its licensors and are protected by copyright, trademark, and other intellectual property laws.

8.2 Trademarks
“English Shop” and our logo are trademarks of English Shop. You may not use our trademarks without our prior written consent.

8.3 Copyright
All lesson content is copyrighted © 2025 English Shop. All rights reserved.

8.4 Limited License
Your purchase grants you only the limited license described in Section 4. All other rights are reserved by English Shop.

8.5 Copyright Infringement
We respect intellectual property rights. If you believe your work has been infringed, contact us at admin@englishexplorers.cc with:
– Description of the copyrighted work
– Location of the infringing material
– Your contact information
– Statement of good faith belief
– Statement of accuracy under penalty of perjury
– Physical or electronic signature

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9. DISCLAIMERS AND WARRANTIES

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS OUR LIABILITY TO YOU.

9.1 “AS IS” Basis
OUR SITE AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

9.2 No Warranties
WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
– MERCHANTABILITY
– FITNESS FOR A PARTICULAR PURPOSE
– NON-INFRINGEMENT
– ACCURACY, RELIABILITY, OR CORRECTNESS OF CONTENT
– UNINTERRUPTED OR ERROR-FREE SERVICE

9.3 Educational Products
We make no guarantees regarding:
– Learning outcomes or results
– Test scores or performance improvements
– Achievement of language proficiency
– Career advancement or employment opportunities

9.4 Third-Party Content
We are not responsible for:
– Third-party websites linked from our Site
– Actions of payment processors
– Third-party services we integrate with

9.5 Technical Issues
We do not warrant that:
– Our Site will be available at all times
– Defects will be corrected
– The Site is free of viruses or harmful components

9.6 Use at Your Own Risk
You use our Site and products at your own risk. You are solely responsible for any damage to your device or loss of data.

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10. LIMITATION OF LIABILITY

IMPORTANT: THIS SECTION LIMITS OUR LIABILITY TO YOU.

10.1 No Liability for Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENGLISH SHOP SHALL NOT BE LIABLE FOR:
– ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
– LOSS OF PROFITS, REVENUE, DATA, OR USE
– LOSS OF OR DAMAGE TO PROPERTY
– PERSONAL INJURY OR EMOTIONAL DISTRESS

10.2 Maximum Liability
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM YOUR USE OF OUR SITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM, OR $100 USD, WHICHEVER IS LESS.

10.3 Basis of the Bargain
You acknowledge that we have set our prices and entered into this agreement in reliance upon these limitations of liability, and that these limitations are an essential element of the bargain between the parties.

10.4 Jurisdictional Variations
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

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11. TERMINATION

11.1 Termination by Us
We may terminate or suspend your access to our Site and services immediately, without prior notice, for any reason, including:
– Breach of these Terms
– Fraudulent, abusive, or illegal activity
– At our sole discretion

11.2 Effects of Termination
Upon termination:
– Your right to use the Site and access purchased products will cease
– Your account will be disabled
– We may delete your account information
– You must stop using all products

11.3 Survival
The following sections survive termination:
– No Refunds Policy
– Intellectual Property Rights
– Disclaimers and Warranties
– Limitation of Liability
– Dispute Resolution

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12. DISPUTE RESOLUTION

12.1 Informal Resolution
If you have a dispute with us, you agree to first contact us at admin@englishexplorers.cc to attempt to resolve the dispute informally.

12.2 Arbitration Agreement
If informal resolution fails, you agree that any dispute will be resolved through binding arbitration rather than in court, except:
– You may assert claims in small claims court if they qualify
– Either party may seek equitable relief in court for intellectual property infringement

12.3 Arbitration Process
– Arbitration will be conducted by a neutral arbitrator
– Arbitration shall be conducted in English
– Each party pays their own costs
– The arbitrator’s decision is final and binding

12.4 Class Action Waiver
YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

12.5 Time Limit
Any claim must be filed within one (1) year of the date the claim arose, or it will be permanently barred.

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13. GENERAL PROVISIONS

13.1 Governing Law
These Terms are governed by the laws of the jurisdiction in which English Shop operates, without regard to conflict of law principles.

13.2 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and English Shop regarding use of our Site and products.

13.3 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.4 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13.5 Assignment
You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

13.6 Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control (natural disasters, war, terrorism, labor disputes, etc.).

13.7 No Agency
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and English Shop.

13.8 Notices
We may provide notices to you via email to the address you provided or by posting on our Site. Notices are effective upon sending or posting.

13.9 Language
These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

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CONTACT INFORMATION

If you have any questions about these Terms of Service or our practices, please contact us:

Email: admin@englishexplorers.cc
Website: https://englishshop.online

We aim to respond to all inquiries within 48 hours during business days.

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BY USING OUR SITE AND PURCHASING OUR PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.